OUR APPROACH IS OLD SCHOOL
Technology comes and goes, however, we stay on top of the latest to ensure you get the best system available to save energy and reduce environmental impacts. But when it comes to service, we go old school. We understand how to help you save time and money because we take the time to do the job right, the first time.
Not all systems are equal, so we take a personal approach to every project and understand how your system is just as unique as you. HVAC systems come in all sorts of types, brands, shapes, configurations, and levels of complexities. If a system is properly installed and sized correctly, it mostly only needs regular maintenance/cleaning to keep it running efficiently.
Problems arise when systems are installed incorrectly or they are the incorrect size.
We find nearly every air conditioning equipment failure comes from improperly installed equipment or the wrong equipment installed or a combo of the two. We’ve heard it so many times from customers who tell us stories of having a company come out to do a repair and now they need new equipment. This is pressure sales tactics and how a lot of HVAC companies make their money. Finally, they will not only sell you equipment you may not need but they will sell you something that isn’t the correct size with the idea that the larger, the better! This is called up-selling and how to get a larger commission check in their back pocket. We’ve even been called out to do comparison quotes and find parts have been removed, which is why it’s failing! This is unacceptable and just plain wrong! Do your research before you commit to anything more than a repair - check out the ACCA or NATE for more information.
Because we don’t use flashy gimmicks and pressure sales rather, we use our passion and integrity to do air conditioning and heating right the first time. As a result, majority of our business comes from professional referrals. Furthermore, we find pride in the ability to fix the problems no one else can figure out by getting to root cause with our highly trained technicians. Most noteworthy, we will never up-sell or sell you anything you don’t need, rather, we use multiple data points to determine what is the right solution for your home.
We may be old fashioned, but, we believe that if a system is repairable, we’ll get to the root cause of WHY your system is in failure and give you solutions. We will provide honest HVAC work at a honest and fair price and we will stand by our work or we will make it right.